Online Store Returns:
At Ratts, all purchases made through Ratts Underground Records' online store are not eligible for refunds once shipped unless the media is unplayable. Customer error, shipping damage, or changing your mind do not constitute a refund.
Unless specified, all media is used and may feature manufacturer or human-made errors. We take pride in what we sell. Every item is professionally inspected and cleaned before being listed. Any flaws in media or clothing, such as creasing, scratches, or staining, are mentioned in the listing to ensure your satisfaction and to protect our business.
In-Store Returns:
